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References
Edward,
I am writing this as a courtesy. You have kept me well informed and wanted to reciprocate the professional manner in which you run your business.
I requested the balance of $7410.03 on June 9th, as your techs/installers were only waiting on the repair work the plumber was to complete for the last camera and a few final touches. I was informed Friday that your check would not be cut until July 2nd. For this I do apologize. You and your staff have given us nothing but the best in customer service. I am doing everything possible to get the balance in your hands as soon as possible.
As you know, we had an occurrence of theft while I was away. I was gone for 9 days and of course someone had to take advantage. When viewing previous days, I had a few concerns with the quality of the picture with this system. I am experiencing blurry to very dark images in most of the camera views on a regular basis. I would like for this to be addressed at your earliest convenience. When Elton and Armando did the walk through with me, I made it very clear that I needed clear footage of the areas we were placing the cameras. The footage I am getting will not hold up in court if I should need to prosecute someone.
I understand that Elton is working with Jeremy, my computer tech, to get the IP/ports set up for us. I also need to set up a time for the training of the system that is included under the agreement. Lily, my assistant, informed me that Elton was great help when she requested help to use the system, but from her understanding we were being charged an hourly rate. I would also appreciate the tech support numbers for Mace shall we need them in the future.
Again, I appreciate your professionalism.
Sincerely,
Genevieve Antunez
General Manager
Ripley's Believe It or Not!
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I am writing to thank you and your staff for facilitating our move to 10911 Weyburn Avenue last year. Your company's prompt response to our many requests for re keying keys and other related hardware problems made the transition in to the new 10,000 square foot space easier to manage. More critical at the time was the need to install at the earliest possible time a security keyless system in the building. Your prompt guidance in the selection of a system and the quick turn around in the installation was a welcome sign to the building occupants and me.
Additionally, I appreciate your personal attention in reviewing with me your assessment for a video security system for the building. The time and effort you devoted in inspecting the property and in recommending a system reflect on your company's focus on customer service.
Again, thanks for your kind help.
Mario Panaqua - Director, SPH Laboratory Service UCLA
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Mulholland Security Centers has been performing regular and emergency services at the Burbank/Bob Hope Airport for the past five years. They have always responded in short time, whenever the airport places a call for service. They have always been able to handle all calls whether it is during normal business hours of after hours when an emergency might arrive. They have always been able to respond to fix a problem or have been able to procure repair parts almost immediately to take care of any problems. I am happy to and freely would give reference to their services to anyone that needs door, lock or hardware services. They have been a true friend to the airport.
Dan R. Dittman - Facilities and Contruction Inspector |
Thanks, Avi. We do like you guys -- you run a very smart business and understand the importance of your customers (something we don't see a lot in Los Angeles).
We'll let you know.
J. |
Hi Yossi,
Thank you very much for the quick service! We are going to hold off on the re-key for the petty cash. For a faster payout you can email or fax me the invoice when its ready. What is your service area? I would like to use your services again in the future!
Gabriela Gastelum
Operations Dep.
©Forever21/For Love21/XXI/Heritage 1981/Reference/Gadzooks
213-741-8205
213-741-5161
Gabriela.g@forever21.com
Hello Avi,
Now I know why you are the man! You are first and most importantly a nice man and I'm sure a great dad. I love dealing with good people who know who they are and then.... what they are talking about. Too many people think they know, but actions speak louder than words. Enough said there.
Thanks for being able to spend some time with me at the house. Your presentation was wonderful and informative. I expect to make something happen soon, however I must honor my prior commitments made with other security companies.
I will call you once all the estimates are put together. And yes, it's almost impossible to compare estimates because everyone does it their own way. I just am going through the motions.
Take care and God bless,
Art
www.ilnindustries.com
June 15,2008
Yossi Berukhim, Sr. VP
Mulholland Security Centers Inc.
12602 Ventura Blvd.
Studio City, CA 91604
Dear Yossi,
Please accept my apology for the delay in preparing and sending you this letter. I would like to thank you for the completely professional care that you took in surveying our campus and creating a new, from the ground up surveillance system for property.
Once approval was provided, your quick seamless installation of the new system was greatly appreciated , along with the minimal follow up and post installation adjustments that were done.
I look forward to working with you again, when the need arises.
May 13, 2008
Your kindness and attention to the issues at hand have been very much appreciated.
Robin Pflum
April 17, 2008
Avi,
The last lock was installed today. Things are great. We really feel secure. The kids are well. Have a happy Passover.
Sincerely,
David
Tony is very thorough and professional. He is coming back to put a bigger inside lock/latch on the back gate when he is next near Santa Monica.
Thank you.
Best, Tom
Thanks.
I'm sure I'll be in touch.
Thank the team for their hard work.
Cheers,
Jace
August 22, 2007
Avi,
You are a doll and a sweetheart and I truly appreciate it. I will have the finest gate in town!
I am here til Sunday – please let me know when Toni can stop by.
Many thanks to you – you are a good man,
Cathy
Hi Avi,
I saw the technicians here replacing our chains and adjusting the gates. Thanks for the quick turnaround.
Scott Hampshire
Chief Information Officer
July 27, 2007
Avi,
I will remember you. You are a good guy.
Shalom,
Charles Sherman
June 26,2007
Avi, Thank you so much. The gate is exactly what I wanted. Tony does excellent work.
-Glenn Souza
June 15, 2007
Hi Edward-
That was so thoughtful of you, thank you for your email. Everything went great. The gate looks amazing, it makes the whole house look so beautiful. Your nice bookkeeper called about paying the painter, and paid him the same day. I am very happy with everything . Thank you for your follow up, it is very much appreciated. Mulholland Security is very fortunate to have you.
Hope you're having a good weekend-
Monica
June 12,2007
Hi Avi
Since we are sometimes deep in the fjords of Norway it's hard to get email out,
but thanks for taking care of everything. We are really enjoying the trip so far.
Thanks!
Brian
May 11, 2007
Mr. Edward Dimmerling
Account Manager
Mulholland Security Centers Inc.
12602 Ventura Blvd.
Studio City, CA 91604
 Dear Mr. Dimmerling:
I wanted to take a moment to compliment your staff on two (2) projects recently completed.
First, on behalf of my gated community client, I want to thank you for the extremely effective system your team installed. The project was completed on time (actually about 4 days early as I understand) and on budget. The clarity of the cameras/monitors and the design allowed my client to increase its security coverage while reducing the overall number of cameras. My client is very pleased and its homeowners feel much more secure as a result. My security officer staff asked me to relay their gratitude for the easy-to-understand training and user-friendly software. Your system will allow my security officers to more effectively serve the homeowners.
Secondly, as you know, my company¢s experience with the above-referenced system resulted in my hiring of Mulholland Security to design a security system for my recently finished home. Again, the project was finished on time and on budget. During the process, I had occasion to get to know your employee, George. His ability to deliver precisely what I needed and to inform me of other features available in the marketplace was refreshing. As George will tell you, I am not technology savvy. However, George was able to translate all of the technical information into layman¢s terms and made me feel comfortable with every step of the project. His training was straight forward and easy to understand. I am amazed by the fact that I can be anywhere in the world, yet still access views of my home over the internet as a result of the system that your company designed.
 Please feel free to use my company and/or my name as a reference.
Sincerely,
Keith Leedom
President
Sky Security Services, Inc.
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Subject: 7542 Remmet Ave Automatic Gate
In an industry where time is of the essence, it is great to know that we can rely your prompt response.
We are very pleased with your service. It is uncommon to find a company that will respond quickly.
Even more uncommon to have their services completed within a couple of days.
Thanks for the pleasent experience.
Sebastian Barbalace
Phoenix Construction Company
19957 Lorne St
Winnetka, CA 91306
(818) 709-4455
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Thank you for the book with the secret security box inside. It is a thoughtful and practical gift which I know I will use in my new home.
It was a pleasure for me, as well, to meet you at the Studio City Hand Carwash reception early this month. Your kind words welcoming me into the Studio City community of families mean a great deal to me.
If there is any way I can be of help to you in the future, please do not hesitate to call my office.
Wendy Greuel - Councilmember, 2nd District
Los Angeles
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Mulholland Security Centers has been quick, on time and very professional. We here a RED LOBSTER in Studio City have used their services on a number of occasion and never experienced any problems. We would highly recommend using Mulholland Security
Carl Steward - General Manager
RED LOBSTER, Studio City
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As Managing Partner of California Pizza Kitchen in Studio City, it is of the utmost importance that we have a working relationship with a reliable locksmith. Since June of 1997, I have used Mulholland Security Services for all our lock problems and they have answered our requests in a very reasonable amount of time, and fixed the problem without fail. I recommend their services to anyone.
Dan Burrell - Managing Partner
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We wish to recommend Mulholland Security Centers for the installation of our Video security camera system at L'Orangerie. We appreciate your professionalism and are satisfied with your work.
As a restaurant we were afraid to use just anyone, it was important for us to know that we can rely on you.
You were highly recommended by Le Dome restaurant in Hollywood and we are happy we made the right decision using you.
Please do not hesitate to call us for reference.
Gerard Ferry - Owner
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This letter serves as a letter of recommendation for Mulholland Security Centers. My company has been using Mulholland Security Centers for the last three years. In emergency situations, a representative has always responded in a timely courteous manner. In non emergency situations, equal attention has been paid to our requests for service. I have no doubt that Mulholland Security Centers can meet your companies needs.
Michael Adkins - Business Manager
David and Goliath Productions, Studio City
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It gives me the greatest pleasure to write this letter of recommendation.
I have been using Mulholland Security Centers for quite some time and they provided us with exceptional service.
This company combines reliable, fast and very professional service with reasonable prices.
I would highly recommend using Mulholland Securtiy Centers Inc.
Joan Spearman - General Manager |
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Turn about is fair play. I want to thank you for your kindness and conscientiousness in the matter of our troubled front gate lock. As a way of showing my appreciation, I would like to offer you a complimentary cleaning and examination at my office. You may use this yourself or give it to someone you love.
Neil Stewart McLeod - General Manager
West Hollywood
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ICO Investments Group, Inc., a property management company together with all its affiliates, hereby gives recommendation to Mulholland Security Centers for their exemplary work they have provided our company. Their quick response and accommodation to our needs especially during emergency situations is outstanding. They have done numerous jobs for us and will continue to avail of their services. We are a satisfied customer!!
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I want to thank you for your time and suggestions for a security system for our church. I have received four plans from different companies.
Last night I met with the Finance Council and the plans were evaluated. The Council decided that the most practical and economic system would be a silent alarm offered by ADT Security Services.
Again, thank you, for your advice and information.
(Rev.) Michael P. Higgins, O. Carm. - Pastor
North Hollywood
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I would like to take this opportunity to thank you for quality service that I have received from Mulholland Secutiry Centers over the past year. As the manager of the College Court Townhomes, I appreciate the prompt service that you offer and the knowledge of your staff. In addition to your reasonable prices, you have always met the varied needs of this townhome complex.
I have come to rely upon your company, The College Court Townhomes is a thirty-six unit complex and I trust your staff completely with our master key. The residents of the complex have expressed their satisfaction with your work in their homes and in the common areas. Please feel free to use my name as a reference to future clients. I am confident that they will be as satisfied as I am with your service.
I wish you and the staff of Mulholland Security Centers success.
Christy Novak - Manager
College Court Townhomes, Northridge
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GOOD PEOPLE TO KNOW
Yossi 818-980-1241. For all you locks's needs!
The Concierge. Coldwell Baker as you know has this complimentary service for clients. Just dial 1-800-500-4053 when you need something done to you property. Let them know you are my client, they'll ask you for your address, the appropriate Professional will call you back. It's free. It's easy.
Sanda Alcalay
Coldwell Banker
Neighbors,
I really need a recommendation for a trust-worthy locksmith. Got one? If so please e-mail me directly.
Thanks,
Barbara Bloom, Member (Westpark Drive)
Laurel Grove Neighborhood Association
Hi Neighbor,
I work with a great locksmith. Please call Mulholland security: toll free (888)562-5638. Please tell them you were referred by me.
Jane Silverstein
Metrowest Security Systems
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Hi Avi,
Let’s schedule for Toni/Victor to come later in the week. Many thanks for your patience and professionalism.
Best,
Gail Willumsen
Gemini Productions
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Hi Yossi,
Thank you very much for the quick service! We are going to hold off on the re-key for the petty cash. For a faster payout you can email or fax me the invoice when its ready. What is your service area? I would like to use your services again in the future!
Gabriela Gastelum
Operations Dep.
Forever21
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| Hi;
We had our gate repaired last week at 2101 Eric Drive, LA 90049. Could you send me the serial number and model number of the Ramset system that you installed so that I can send in the warranty? Thank you so much, and many thanks to Victor and Yosi for such great personal service.
Jan
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Hi Avi,
I heard about your company thru 11640 Woodbridge HOA (which we manage) which you submitted a bid for the camera system. Although they went with another company mainly due to the price, I heard good comments about your company.
Our company represent a number of condo buildings that are interested in installing camera systems. Please e-mail me back to acknowledge receiving this e-mail and then proceed to speak to the contact persons in the respective buildings.
Newman Neri
First Equity Property Management
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Hey Avi,
The fence and gate look amazing - Elio and his guys are doing a great job! They are running the power to the motor today, and finishing up securing parts of the fence. They may have to come back tomorrow for a couple of hours to finish up a few small things. I'm extremely impressed and pleased with their attention to detail and perfectionism! I'll take some pictures tomorrow and send them to you.
I hope you're enjoying your trip and have safe travels back! I'll talk to you when you return.
Lee
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Greetings Yossi,
Thank you for your prompt response, we enjoyed meeting you and appreciated your careful eye. We are very motivated to get our entry door squared away, and then to correct and complete our security systems.
During a recent field trip to view the Cantera iron doors last Saturday, I approached the option of changing the entry door security access from magnetic locks to a "buzz in " system with our security volunteer Don Williams. I was able to discuss in brief, but there are technical questions he had, and that were raised by the others in the group, and we would like to discuss it further with you if you are available.
We will be holding a Safety & Security Committee (5 members) meeting Friday, 2/22/08 at 7pm at the property. Would you be interested in joining us for an hour to answer some informal questions on our entry door choices?
Let me know if you are interested in joining us, and thanks again for your help!
Lauren Smith, President
Hacienda Homeowners Association Inc.
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Dr. Parsi,
You may wish to speak with Avi from Mulholland Security. Avi is a great guy, an excellent business person and does fantastic work.
Regards,
Robert Portillo
PC Fixer
Office – 310.751.6555
Mobile – 310.948.0588
Robert@pcsfixer.com
www.pcsfixer.com
PC Fixer is a proud member of the Better Business Bureau
PC Fixer is a proud member of the West L.A. Chamber of Commerce
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Avi,
Thanks for the good work.
Grant Norris
Platinum Capital Group
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